Erik Hill
About Erik Hill
Erik Hill is a Customer Success Engineer at Surescripts, with a background in healthcare IT and project management. He has held various roles at organizations such as Mayo Clinic, Four51, SafeNet, and Epic, and holds degrees in Business Administration and Marketing.
Current Role at Surescripts
Erik Hill currently serves as a Customer Success Engineer at Surescripts, a position he has held since 2021. He operates in the Greater Minneapolis-St. Paul Area, focusing on enhancing customer satisfaction and ensuring the effective use of Surescripts' solutions. His role involves collaborating with clients to address their needs and optimize their experience with the company's services.
Previous Experience in Healthcare IT
Before joining Surescripts, Erik Hill worked in various roles within the healthcare IT sector. He served as a Project Assistant at Mayo Clinic from 2017 to 2018, where he was involved in the Epic Technical Dress Rehearsal. He also held the position of Implementation Project Manager/Business Analyst at SafeNet from 2019 to 2021, contributing to project management and analysis in healthcare technology.
Education and Qualifications
Erik Hill earned a Bachelor's degree in Business Administration and Management from the University of Wisconsin-Eau Claire, studying from 2002 to 2006. He furthered his education at the University of Wisconsin-Stout, obtaining a Bachelor's Degree in Marketing and Business Education from 2010 to 2012. His academic background provides a solid foundation for his roles in customer success and project management.
Career History and Roles
Erik Hill has a diverse career history that includes various positions in different organizations. He worked as a Market Development Representative at Four51 from 2007 to 2008 and as a Project Manager at Epic from 2008 to 2009. His extensive experience spans over a decade and includes roles that emphasize leadership, communication, and project management.
Skills and Certifications
Erik Hill possesses strong leadership and communication skills, which are essential in his current role. He has experience in Healthcare IT, Education, and Software Services. Additionally, he anticipated obtaining Epic OpTime certification in November 2018, indicating his commitment to professional development in the healthcare technology field.