Gary (Mike) Rose
About Gary (Mike) Rose
Gary (Mike) Rose is a Senior Customer Experience Analyst at Surescripts LLC, where he has worked since 2012. He has extensive experience in customer relations, having previously held positions at VeriSign Inc and Global Payments.
Current Role at Surescripts
Gary (Mike) Rose serves as a Senior Customer Experience Analyst at Surescripts LLC. He has held this position since 2012, contributing to the company's focus on improving customer interactions and satisfaction. His role involves analyzing customer feedback and implementing strategies to enhance the overall customer experience. Surescripts is known for its work in health information technology, particularly in facilitating electronic prescriptions and improving healthcare communication.
Previous Experience at VeriSign Inc
Prior to his current role, Mike Rose worked at VeriSign Inc as a Relationship/Account Manager from 2000 to 2006. During his six years at VeriSign, he managed client relationships and ensured customer satisfaction. His experience at VeriSign provided him with a strong foundation in account management and customer service within the technology sector.
Experience at Global Payments
Mike Rose was employed at Global Payments as a Relationship Manager from 2006 to 2011. Over the course of five years, he focused on managing client accounts and fostering strong relationships with customers. This role further developed his skills in customer service and account management, contributing to his expertise in enhancing customer experiences.
Education Background
Mike Rose studied at the Broadcasting Institute of Maryland in 1991 for a duration of 11 months. He also attended Montgomery College, where he furthered his education. His academic background has equipped him with diverse skills that he applies in his professional roles.