Genevieve Ferguson
About Genevieve Ferguson
Genevieve Ferguson is a Customer Support Engineer at Surescripts, where she has worked since 2020. She has held various roles in customer support and management, including positions at Mosaic Sales Solutions, AT&T, and Ruby Receptionists.
Work at Surescripts
Genevieve Ferguson has been employed at Surescripts as a Customer Support Engineer since 2020. In this role, she is responsible for providing technical support and assistance to clients, ensuring that their needs are met effectively. Her experience in customer support contributes to the overall service quality at Surescripts, a company known for its healthcare technology solutions.
Previous Employment History
Prior to her role at Surescripts, Genevieve Ferguson held several positions in different organizations. She worked at Mosaic Sales Solutions as a Samsung Store Manager for three months in 2013 in Tualatin, Oregon. Following that, she served as a Site Acquisition Coordinator at AT&T from 2014 to 2015 for one year. Additionally, she worked at Mosaic Sales Solutions as a Microsoft Regional Manager for ten months from 2012 to 2013.
Experience at Ruby Receptionists
Genevieve Ferguson spent four years at Ruby Receptionists, where she held two roles. She began as a Receptionist from 2015 to 2019, managing front desk operations and customer interactions. During her tenure, she also served as a QA Test Engineer for one year from 2016 to 2017, focusing on quality assurance processes to enhance service delivery.
Education and Expertise
While specific educational qualifications are not provided, Genevieve Ferguson's career trajectory demonstrates a strong background in customer support and management roles. Her expertise spans technical support, quality assurance, and team management, reflecting her adaptability and proficiency in various operational environments.