Joseph Kelly
About Joseph Kelly
Joseph Kelly is a Senior Business Analyst at Surescripts, where he has worked since 2021. He has extensive experience in IT and business analysis, with a strong focus on process development and improvement.
Work at Surescripts
Joseph Kelly has been employed at Surescripts since 2021, currently holding the position of Senior Business Analyst. His role involves analyzing business processes and identifying areas for improvement. Prior to this position, he worked as a Product Analyst at Surescripts from 2020 to 2021, where he contributed to product development initiatives.
Previous Employment History
Joseph Kelly has a diverse work history in the IT and healthcare sectors. He served as an I.T. Engineer at SPI Innovations from 2009 to 2015 and as an Application Analyst II at MidMichigan Health from 2015 to 2020. Earlier in his career, he worked as a Help Desk Technician at Chemical Bank and as a Help Desk Specialist at Central Michigan University. He also held the position of Global Mitigation Team Lead at HP Enterprise Services from 2006 to 2008.
Education and Expertise
Joseph Kelly earned a Master of Business Administration (M.B.A.) from Northwood University - DeVos Graduate School, where he studied Business, Management, Marketing, and Related Support Services from 2015 to 2017. He also holds a Bachelor of Business Administration (BBA) in Computer Information Management from Northwood University, completed from 2012 to 2014. His expertise includes EpicCare Ambulatory and Root Cause Analysis.
Background
Joseph Kelly has a strong foundation in process development and improvement, focusing on enhancing business processes. His career spans various roles that emphasize technical support and application analysis, contributing to his comprehensive understanding of IT and healthcare systems.