Kacie Kloempken
About Kacie Kloempken
Kacie Kloempken is an experienced Account Manager in Health Technology, currently working at Surescripts since 2020. She has a strong background in client service and process documentation, with previous roles at Thomson Reuters and Wealth Enhancement Group.
Work at Surescripts
Kacie Kloempken has been serving as an Account Manager in Health Technology at Surescripts since 2020. In this role, she has managed the sunset of the Med History Populations product, ensuring that all customers were successfully migrated to the new standard by the designated sunset date. Her responsibilities include advocating for quality prescriptions through the Critical Performance Improvement program, which focuses on enhancing patient safety.
Current Role at Thomson Reuters
In addition to her position at Surescripts, Kacie Kloempken has been working as a Solutions Account Manager at Thomson Reuters since 2019. Over her five years in this role, she has drafted process documentation for the Performance Optimization Grant Program letter and contract amendment requests. Her efforts ensured that 100% of contacts received the required deliverables on time.
Previous Experience at Wealth Enhancement Group
Before her current roles, Kacie Kloempken worked as a Client Service Manager at Wealth Enhancement Group from 2013 to 2019. During her six years there, she developed skills in client management and service delivery, contributing to the overall success of the organization.
Education and Expertise
Kacie Kloempken earned her Bachelor’s Degree from the University of Minnesota, where she studied from 2004 to 2007. Her educational background has provided her with a strong foundation for her career in account management and client services within the healthcare technology sector.
Professional Development and Training
Kacie Kloempken hosts and presents a quarterly Communication and Skills Improvement session for approximately 120 attendees. These sessions focus on enhancing communication skills and conflict resolution, demonstrating her commitment to professional development and training within her field.