Katelin Roos
About Katelin Roos
Katelin Roos is an Account Manager at Surescripts, where she has worked since 2021. She holds a Master's degree in Educational Leadership and has a background in public health and exercise science.
Work at Surescripts
Katelin Roos has been employed at Surescripts as an Account Manager since 2021. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Prior to her current position, she worked as a Customer Success Engineer at Surescripts from 2019 to 2021. Her experience in these roles has contributed to her expertise in client management and technical support within the healthcare technology sector.
Education and Expertise
Katelin Roos holds a Graduate Certificate in Public Health from the University of Minnesota-Twin Cities, where she studied from 2013 to 2015. She also earned a Master's degree in Educational Leadership from Minnesota State University, Moorhead, completing her studies from 2011 to 2013. Additionally, she obtained a Bachelor of Science in Exercise Science from the same institution, studying from 2008 to 2011. Roos is certified as a Personal Trainer and Health Coach through the American Council on Exercise.
Background
Before joining Surescripts, Katelin Roos worked at CIGNA Behavioral Health in various roles. She served as a Senior Care Associate/Health Advocate from 2014 to 2016 and as a Care Coordinator from 2016 to 2017. These positions involved direct interaction with clients, providing support and guidance in behavioral health services. Her background in healthcare has shaped her approach to client management and service delivery.
Professional Development
Katelin Roos has pursued various educational and professional development opportunities throughout her career. She has achieved certifications as a Personal Trainer and Health Coach, which complement her academic background in public health and exercise science. This combination of education and certification supports her work in health-related fields, enhancing her ability to address client needs effectively.