Pam Ludford Finnerty
About Pam Ludford Finnerty
Pam Ludford Finnerty is the Director of Product Delivery at Surescripts, where she has worked since 2022. She has extensive experience in product delivery and management, having held various roles at Surescripts and other companies over a career spanning more than two decades.
Current Role at Surescripts
Pam Ludford Finnerty serves as the Director of Product Delivery at Surescripts, a position she has held since 2022. In this role, she manages the prioritization of software development priorities across all products and technology infrastructure. She leads initiatives to enhance the Product Owner practice within Surescripts and the broader industry. Additionally, she oversees the execution of the annual investment plan budget for Surescripts' Agile Team utilization.
Previous Experience at Surescripts
Prior to her current role, Pam worked at Surescripts in various capacities. She was the Manager of Product Delivery from 2018 to 2022 and served as the Principal Agile Product Owner from 2015 to 2018. Earlier in her tenure at Surescripts, she worked as an Agile Product Owner (Consultant) from 2014 to 2015. Her extensive experience at the company spans over seven years.
Professional Background
Pam has a diverse professional background that includes roles at several organizations. She worked as a Senior Business Analyst (Consultant) at SapientNitro from 2012 to 2014. Before that, she held various positions at Best Buy, Solutia Consulting, and Northwest Airlines, where she focused on business analysis, project management, and data modeling. Her experience spans over two decades in the Greater Minneapolis-St. Paul Area.
Education and Expertise
Pam holds a PhD and a Master of Science in Computer Science from the University of Minnesota-Twin Cities, where she also studied Human-Computer Interaction. She earned her Bachelor of Science in Management from the Carlson School of Management at the University of Minnesota. Her educational background supports her expertise in Agile Scrum and waterfall methodologies, user interface design, and software engineering.
Leadership and Coaching
Pam employs a coach approach to leadership, emphasizing the development of Product Owner staff. She specializes in fostering strong relationships between business end-users and software engineering teams. Her experience includes leading strategy and priority definition, process flow mapping, and business needs analysis, which are critical for aligning technology solutions with business objectives.