Ramia Chamma
About Ramia Chamma
Ramia Chamma is a Customer Support Analyst at Surescripts, where she has worked since 2020. She has previous experience at FedBid, Inc. in various roles, including Senior Client Services Representative and Quality Assurance Supervisor.
Current Role at Surescripts
Ramia Chamma has been employed at Surescripts as a Customer Support Analyst since 2020. In this role, she is responsible for providing support and assistance to clients, ensuring their needs are met effectively. Her experience in customer support contributes to the overall efficiency of the organization.
Previous Experience at FedBid, Inc.
Prior to her current position, Ramia worked at FedBid, Inc. in various roles. She served as a Senior Client Services Representative from 2016 to 2017 for seven months, where she focused on client relations. Additionally, she held the position of Quality Assurance Supervisor for six months in 2018, overseeing quality control processes. Earlier in 2016, she worked as a Client Service Representative for five months.
Educational Background
Ramia Chamma studied at George Mason University. This educational background has provided her with foundational knowledge and skills applicable to her career in customer support and client services.
Work History at Surescripts
Ramia previously worked at Surescripts as a Customer Support Analyst from 2018 to 2020 for two years. During this time, she gained valuable experience in the healthcare technology sector, enhancing her skills in client support and service delivery.