Sophia Sherman
About Sophia Sherman
Sophia Sherman is an Account Manager at Surescripts, where she has worked since 2015, holding various roles including Compliance Analyst and Senior Customer Care Analyst. She previously worked as a System Test Engineer at BCSSI for five years.
Work at Surescripts
Sophia Sherman has been employed at Surescripts since 2012, holding various positions over the years. She started as a Support Analyst from 2012 to 2013, where she provided technical support and assistance to clients. From 2013 to 2015, she served as a Senior Customer Care Analyst, focusing on enhancing customer satisfaction and resolving complex issues. In 2015, she transitioned to the role of Compliance Analyst, where she has worked for nine years, ensuring adherence to regulatory standards. Since 2018, she has also been functioning as an Account Manager, managing client relationships and overseeing account operations.
Education and Expertise
The specific educational background of Sophia Sherman is not provided. However, her roles at Surescripts and BCSSI indicate a strong foundation in customer service, compliance, and technical support. Her experience as a System Test Engineer at BCSSI from 2007 to 2012 suggests expertise in systems testing and quality assurance, which complements her analytical skills in her current roles.
Background
Sophia Sherman began her career at BCSSI as a System Test Engineer, where she worked for five years before joining Surescripts in 2012. Her initial role at Surescripts as a Support Analyst marked the start of her extensive tenure with the company. Over the years, she has progressed through various positions, gaining experience in customer care and compliance, which has contributed to her current role as an Account Manager.
Professional Experience Prior to Surescripts
Before joining Surescripts, Sophia Sherman worked at BCSSI as a System Test Engineer from 2007 to 2012. In this role, she was responsible for testing systems and ensuring quality standards were met. This experience provided her with a technical background that has been beneficial in her subsequent roles at Surescripts.