Zach Carter
About Zach Carter
Zach Carter is a Customer Success Engineer currently working at Surescripts in Minneapolis, Minnesota. He has a diverse background in healthcare technology, having held various roles at organizations such as Epic, CVS Health, and the University of Minnesota Physicians.
Current Role at Surescripts
Zach Carter serves as a Customer Success Engineer at Surescripts, a position he has held since 2022. His role focuses on ensuring customer satisfaction and optimizing the use of Surescripts' services. Based in Minneapolis, Minnesota, he contributes to the company's mission of improving healthcare through technology.
Previous Experience at CVS Health
Before joining Surescripts, Zach worked at CVS Health as an Epic Implementation Consultant from 2020 to 2022. In this role, he was responsible for implementing Epic systems within the organization, enhancing operational efficiency and supporting healthcare delivery. His experience at CVS Health spanned two years in Woonsocket, Rhode Island.
Background in Healthcare and Education
Zach has a diverse background in healthcare and education. He worked as an Epic Clinical Advocate at University of Minnesota Physicians for nine months in 2019. Additionally, he served as a Math and Reading Tutor and Evaluation Assistant at the Minnesota Office of Higher Education from 2012 to 2013, contributing to educational support in the Greater Minneapolis-St. Paul Area.
Education and Academic Qualifications
Zach Carter earned a Bachelor’s Degree in Cultural Studies and Comparative Literature from the University of Minnesota-Twin Cities, where he studied from 2011 to 2015. His academic background provides a foundation for his work in customer success and implementation within the healthcare technology sector.
Career Progression at Epic
Zach's career includes significant roles at Epic, where he worked in various capacities from 2016 to 2019. His positions included Application Manager, Team Lead, and Implementation Director. These roles involved overseeing application implementations and leading teams, which contributed to his expertise in healthcare technology solutions.