Aleana Refuerzo
About Aleana Refuerzo
Aleana Refuerzo is a Social Media Manager and Virtual Assistant based in the Philippines, with a Bachelor's degree in Tourism Management from PATTS College of Aeronautics. She specializes in social media content scheduling and posting, and offers additional services such as transcription, email management, and website optimization.
Work at Filipino Virtual Assistance
Aleana Refuerzo has been employed at Filipino Virtual Assistance since 2020. She serves as a Virtual Assistant and has held the position of Social Media Manager since 2021. In her role, she specializes in scheduling and posting social media content for clients, ensuring that their online presence is effectively managed. Her work contributes to enhancing the communication strategies of various businesses.
Education and Expertise
Aleana Refuerzo studied at PATTS College of Aeronautics, where she earned a Bachelor's degree in Tourism Management from 2007 to 2011. Her educational background provides her with a solid foundation in management principles, which she applies in her professional roles. Additionally, she offers transcription services, showcasing her versatility and skill set in communication.
Background in Customer Service
Before her current roles, Aleana Refuerzo worked as a Customer Service Representative at PLDT for a brief period in 2011. This experience allowed her to develop essential skills in customer interaction and service, which are beneficial in her current positions in social media management and virtual assistance.
Freelance Services Offered
In addition to her roles at Filipino Virtual Assistance, Aleana Refuerzo provides freelance services that include website optimization and management. She also has experience in email and contact management, which enhances communication efficiency for businesses. These services reflect her comprehensive skill set in digital management and support.