Angelina Ramirez
About Angelina Ramirez
Angelina Ramirez is a Patient Service Representative at Sutter Health in Sacramento, California, with over a decade of experience in customer service across the medical, vision, dental, and pharmaceutical sectors. She has a strong background in the pharmaceutical industry and insurance, supported by her education as a Pharmacy Technician/Assistant.
Work at Sutter Health
Angelina Ramirez has been employed at Sutter Health as a Patient Service Representative since 2020. In this role, she engages with patients to facilitate their healthcare needs and ensure a positive experience. Her responsibilities include managing patient inquiries and coordinating services to enhance patient satisfaction. She operates from the Sacramento, California location, contributing to the organization’s commitment to quality patient care.
Previous Experience in Customer Service
Prior to her current position, Angelina Ramirez accumulated extensive experience in customer service across various organizations. She worked at HealthNow Administrative Services (HNAS) as a Customer Service Representative from 2019 to 2020. Before that, she was employed at Progressive Insurance in a similar role from 2017 to 2018. Additionally, she served as a Customer Service Representative at EnvisionRx from 2011 to 2014, where she later advanced to the position of Clinical Coordinator from 2014 to 2017.
Education and Expertise
Angelina Ramirez studied at Anthem College-Sacramento, where she completed her education as a Pharmacy Technician/Assistant from 2010 to 2011. This educational background provides her with a comprehensive understanding of the pharmaceutical industry, which supports her current role in patient services. Her knowledge in this area enhances her ability to assist patients effectively.
Insurance and Pharmaceutical Industry Background
Angelina Ramirez possesses a strong background in the insurance sector, which complements her work in patient services. Her experience spans over a decade in customer service roles within medical, vision, dental, and pharmaceutical industries. This diverse experience equips her with the skills necessary to navigate complex patient needs and contribute to effective service delivery.