Cathy Nieser
About Cathy Nieser
Cathy Nieser serves as a Customer Service Patient Billing representative at Sutter Health in Murray, Utah, where she has worked since 2012. She specializes in patient billing, insurance verification, and managing insurance claims.
Work at Sutter Health
Cathy Nieser has been employed at Sutter Health since 2012, serving in the role of Customer Service Patient Billing. In this position, she handles both inbound and outbound communications related to patient billing and insurance verification. Her responsibilities include managing the billing process, submitting insurance claims, and processing payments. Nieser engages directly with insurance providers to confirm patient eligibility and benefits coverage, ensuring that patients receive accurate billing information.
Previous Experience
Prior to her current role, Cathy Nieser worked at inContact as Service Delivery Support from 2011 to 2012. This position followed a lengthy career at QWEST COMMUNICATIONS CORP, where she served as a Data Specialist for HSI from 1978 to 2011. Her experience in these roles contributed to her expertise in customer service and patient billing.
Education and Expertise
Cathy Nieser studied at Granger High. Her educational background, combined with her extensive work experience in customer service and billing, has equipped her with the skills necessary to effectively manage patient billing processes and insurance communications.
Responsibilities in Patient Billing
In her role as Customer Service Patient Billing, Cathy Nieser is responsible for managing outstanding patient charges and processing payments. She plays a crucial role in ensuring that the billing and submission of insurance claims are handled efficiently. Nieser's direct engagement with insurance providers helps to confirm patient eligibility and benefits coverage, which is essential for accurate billing.