Erica Gregorio
About Erica Gregorio
Erica Gregorio is a Clinical Data Analyst III at Sutter Health and Co-Founder, COO of Owl Hat, with extensive experience in operations management and customer service. She has worked in various roles across multiple companies, including Apple, Bloomingdale's, and Zynga, and is currently pursuing a postgraduate program in Artificial Intelligence at Caltech.
Work at Sutter Health
Erica Gregorio has been employed at Sutter Health as a Clinical Data Analyst III since 2023. In this role, she utilizes her analytical skills to manage and interpret clinical data, contributing to the organization's healthcare initiatives. Her position involves collaborating with various departments to ensure data accuracy and support decision-making processes.
Current Role at Owl Hat
Erica serves as the Co-Founder and COO of Owl Hat, a position she has held since 2017. Based in the San Francisco Bay Area, she plays a key role in the company's operations and strategic direction. Her experience in operations management supports the growth and development of the organization.
Professional Experience
Erica has over a decade of experience in operations management and customer service management. Her previous roles include Lead Sales Associate at Neiman Marcus, Executive Relations at Zynga, Operations Manager at MOTA, Head of Operations at CompAndSave.com, and Operations Manager at Bank of America. These positions have equipped her with a diverse skill set applicable across various industries.
Education and Expertise
Erica holds a Bachelor's Degree in Biology from Angeles University Foundation, which she completed from 2003 to 2006. She is currently pursuing a Postgraduate Program in Artificial Intelligence/Machine Learning at Caltech, which began in 2022. This educational background complements her extensive experience in operations and customer service.
Long-Term Employment at Bloomingdale's
Erica has worked at Bloomingdale's as a Vendor Specialist since 2007. Over her 17 years in this role, she has developed expertise in vendor relations and operations, contributing to the store's operational efficiency and customer satisfaction.