Gloria Thurein
About Gloria Thurein
Gloria Thurein is a Telecommunications Analyst at Sutter Health in Sacramento, California, where she has worked since 2014. She has extensive experience in managing telecommunications systems and has played a significant role in deploying Cisco VoIP systems in healthcare settings.
Work at Sutter Health
Gloria Thurein has been employed at Sutter Health as a Telecommunications Analyst since 2014. In this role, she focuses on managing telecommunications systems, specifically utilizing Cisco Call Manager and Cisco Unity Connection. Thurein has been instrumental in the deployment of Cisco VoIP systems as part of the Sutter Master Site Plan and at the Solano Medical Center. Her responsibilities include overseeing VoIP migration cut-overs and Go-Lives, ensuring seamless transitions and providing post-support to users.
Previous Experience at First Interstate Bank
Prior to her current role, Gloria Thurein worked at First Interstate Bank as a Personal Banker from 1988 to 1994. During her six years in this position, she gained valuable experience in customer service and financial solutions, which contributed to her professional development in the telecommunications field.
Education and Expertise
Gloria Thurein has a solid educational background, having studied at Martin Luther Preparatory School, Sierra College, and California State University - Sacramento, where she achieved an Associate of Arts degree with a focus on Leadership. Her expertise includes managing telecommunications systems and providing specialized training on various Cisco phone models, including the 7965, 8851, and 7925, to healthcare professionals.
Experience at Staples
Gloria Thurein also worked at Staples as a Customer Service Representative from 2000 to 2001. In this role, she contributed to the development and implementation of customer workflow solutions in telecommunications, enhancing her skills in customer interaction and service delivery.