Jauni Rojas
About Jauni Rojas
Jauni Rojas is a Patient Service Representative II with a decade of experience at Sutter Health in West Valley City, Utah. He has previously held roles at JetBlue Airways and Convergys, and is currently pursuing Pre-Nursing Studies at Utah Valley University.
Work at Sutter Health
Jauni Rojas has been employed at Sutter Health as a Patient Service Representative II since 2014. In this role, Rojas is responsible for assisting patients with various inquiries, managing appointments, and ensuring a high level of customer service. Rojas has accumulated a decade of experience in this position, contributing to the operational efficiency of the healthcare facility in West Valley City, UT.
Previous Experience in Customer Service
Prior to joining Sutter Health, Jauni Rojas worked at Sutter Physician Services as an Interim Supervisor for four months in 2016. Rojas also has experience in the airline industry, having served as a Group Reservations Agent at JetBlue Airways from 2012 to 2015 in Salt Lake City, UT. Additionally, Rojas worked at Convergys as a USPS representative from 2010 to 2012 in Orem, UT. These roles have provided Rojas with a strong foundation in customer service and team leadership.
Education and Ongoing Studies
Jauni Rojas completed high school at Timpview High School, earning a high school diploma from 1998 to 2001. Rojas is currently pursuing Pre-Nursing Studies at Utah Valley University, a commitment that began in 2006. This educational background supports Rojas's career in healthcare and enhances the skills necessary for patient service roles.
Current Role at Sutter Shared Services
In addition to the role at Sutter Health, Jauni Rojas has been working at Sutter Shared Services as a Senior Customer Service Agent since 2018. This position involves providing support and assistance to customers, further enhancing Rojas's expertise in customer relations within the healthcare sector.