Jerry Nichols
About Jerry Nichols
Jerry Nichols is a Salesforce Support / Technical Analyst III with extensive experience in managing Salesforce operations and conducting User Acceptance Testing. He holds a BS in Computer Science from California State University-Chico and has worked in various technical roles, including positions at Sutter Health and Infor Global Solutions Inc.
Current Role at Sutter Health
Jerry Nichols currently serves as a Salesforce Support / Technical Analyst III at Sutter Health, a position he has held since 2014. In this role, he conducts User Acceptance Testing (UAT) to ensure that new Salesforce features align with business requirements. He is responsible for managing user access and addressing data issues to maintain smooth operations within the Salesforce platform. Additionally, he participates in promoting new Salesforce features across the organization.
Previous Experience at Sutter Health
Before his current role, Jerry Nichols worked at Sutter Health as a Data Warehouse Analyst II from 2010 to 2013. In this position, he contributed to data management and analysis efforts within the organization, enhancing data-driven decision-making processes.
Professional Background in Software Engineering
Jerry Nichols has a solid background in software engineering, having worked as a Senior Software Engineer (Contractor) at Old Republic Title Company in 2009 for eight months. Prior to that, he was employed at Infor Global Solutions Inc. as a Senior Software Engineer from 2002 to 2009, where he developed software solutions and contributed to various projects over a seven-year period.
Education and Expertise
Jerry Nichols earned a Bachelor of Science degree in Computer Science from California State University-Chico, where he studied from 1989 to 1992. His educational background provides him with a strong foundation in technical skills and knowledge applicable to his roles in software engineering and technical analysis.
Documentation and Testing Responsibilities
In his current role, Jerry Nichols is responsible for creating Business Requirement Documents (BRD) and Functional Design Documents (FDD). These documents are crucial for outlining project requirements and ensuring that technical specifications meet business needs. His involvement in User Acceptance Testing (UAT) further underscores his commitment to quality assurance in software deployment.