Jordan Bair
About Jordan Bair
Jordan Bair is a Service Desk Specialist with over 12 years of experience in troubleshooting various operating systems. He has held multiple roles at Sutter Health, including Service Desk Lead and Converged Infrastructure Admin, and has a background in Computer Science.
Work at Sutter Health
Jordan Bair has been employed at Sutter Health since 2021 as a Service Desk Specialist. In this role, he provides technical support and assistance to end users. Prior to this position, he served as a Service Desk Lead from 2014 to 2019, where he managed service desk operations and team performance. Additionally, he worked as a Converged Infrastructure Admin from 2019 to 2022, focusing on infrastructure management in Mather, California. His tenure at Sutter Health spans various roles, contributing to his extensive experience in technical support.
Education and Expertise
Jordan Bair studied Computer Science at Sierra College and attended Visions In Education. His educational background has equipped him with the foundational knowledge necessary for his technical roles. He has over 12 years of experience in troubleshooting and configuring various operating systems, including Windows, Mac OSX, and Linux. His expertise extends to providing technical advice and support to both end users and coworkers.
Background
Before joining Sutter Health, Jordan worked at Direct Technology as an Interim Service Desk Lead for eight months in 2013 and 2014. His experience in this role contributed to his skills in managing service desk operations and enhancing user support. Throughout his career, he has demonstrated the ability to work effectively in fast-paced environments while maintaining high-quality output.
Achievements
Jordan Bair has a proven track record in diagnosing and resolving issues related to desktop hardware and peripherals. His proficiency in providing timely and accurate technical advice has been recognized by colleagues and users alike. His experience in various roles within Sutter Health showcases his adaptability and commitment to maintaining efficient service desk operations.