Kathleen Palacios

Kathleen Palacios

Supervisor @ Sutter Health

About Kathleen Palacios

Kathleen Palacios is a Supervisor at Sutter Health, where she has worked since 2019. She holds a Bachelor of Science in Plant Sciences from the University of California, Davis, and has extensive experience in healthcare reimbursement processes.

Work at Sutter Health

Kathleen Palacios has been employed at Sutter Health since 2013, holding various positions that contribute to the organization's operational efficiency. She started as a Hospital Claims Team Member from 2013 to 2015, where she gained foundational experience in claims processing. Following this role, she worked in Denial Management for one year, focusing on resolving claim denials. From 2016 to 2019, she served in Payor Relations within Sutter Shared Services, enhancing relationships with payers. Since 2019, she has held the position of Supervisor, where she continues to apply her expertise in workflow refinement and reimbursement analysis.

Education and Expertise

Kathleen Palacios earned a Bachelor of Science (B.S.) degree in Plant Sciences from the University of California, Davis, completing her studies from 1997 to 2001. Her academic background provides a strong foundation for her analytical skills. In her professional roles, she has developed expertise in data analysis, which she applies to improve business processes in the healthcare sector. Her experience managing EPIC contract builds is significant, as these are essential for hospital and physician reimbursement processes.

Background

Kathleen Palacios has a diverse background in healthcare operations, particularly within Sutter Health. Her career trajectory reflects a commitment to enhancing efficiency in reimbursement analysis and underpayment recovery. Over the years, she has transitioned through various roles, each contributing to her understanding of the complexities involved in healthcare finance and operations. Her ability to refine team workflows has been a key aspect of her professional development.

Achievements

Throughout her career at Sutter Health, Kathleen Palacios has demonstrated a capacity for improving team workflows and enhancing efficiency in reimbursement analysis. Her roles have involved significant responsibilities in denial management and payor relations, where she has contributed to the organization's financial health. Her strong skills in data analysis have been instrumental in driving improvements in business processes, particularly in the context of healthcare reimbursement.

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