Kevin Sapad
About Kevin Sapad
Kevin Sapad is a Patient Experience Manager at Sutter Health, where he has worked in various roles since 2010. He holds a Master's degree in Healthcare Administration from Oklahoma State University and a Bachelor of Arts in Public Health from the University of California, Berkeley.
Current Role as Patient Experience Manager
Kevin Sapad currently serves as the Patient Experience Manager at Sutter Health, a position he has held since 2022. In this role, he focuses on enhancing patient satisfaction and improving the overall experience for individuals receiving care. His responsibilities include developing strategies to address patient feedback and implementing initiatives aimed at elevating service quality within the organization.
Previous Experience at Sutter Health
Kevin has a diverse background at Sutter Health, where he held several positions over the years. He worked as a Project Manager from 2018 to 2021, overseeing various initiatives in the Sacramento, California area. Prior to that, he served as a Quality Program Coordinator from 2011 to 2016 and as a Facilities & Procurement Specialist for a brief period in 2010. Additionally, he was a Business Analyst in Member Engagement from 2016 to 2018 and completed an Administrative Fellowship from 2021 to 2022.
Internship Experience in Health Advocacy
In 2009, Kevin gained valuable experience as a Health Consumer Advocacy Intern at Health Career Connection. During this two-month internship, he contributed to health access initiatives in Sacramento, which provided him with insights into patient advocacy and community health issues.
Educational Background in Healthcare Administration
Kevin holds a Master's degree in Healthcare Administration from Oklahoma State University. He also earned a Bachelor of Arts (B.A.) in Public Health from the University of California, Berkeley. His educational background equips him with the knowledge and skills necessary for managing healthcare services and improving patient outcomes.