Sanjaya Purnomo
About Sanjaya Purnomo
Sanjaya Purnomo is a VoIP Engineer III at Sutter Health, where he has worked since 2013, specializing in secure payment systems and SQL database clustering. He has over 20 years of experience in telecommunications, including roles at Vegas.com and Christ For The Nations.
Work at Sutter Health
Sanjaya Purnomo has been employed at Sutter Health as a VoIP Engineer III since 2013. In this role, he has contributed to the organization's communication infrastructure in the Sacramento, California area for over 11 years. His responsibilities include implementing advanced communication systems and ensuring their reliability and performance within the healthcare environment.
Education and Expertise
Sanjaya Purnomo holds a Bachelor's degree in Business Administration and Management Information Systems from Dallas Baptist University, where he studied from 1999 to 2001. His expertise includes implementing the Semafone Secure Payment System for PCI compliance and designing SQL database clustering to enhance system performance and disaster recovery capabilities.
Background in Telecommunications
Before joining Sutter Health, Sanjaya Purnomo worked as a Telecommunications Engineer I / II at Vegas.com from 2005 to 2013. He also served as a Telecommunications Administrator at Christ For The Nations from 2001 to 2005. His diverse experience in telecommunications has equipped him with a strong foundation in managing and optimizing communication systems.
Achievements in System Integration
Sanjaya Purnomo has successfully led significant projects, including the secure Data Center migration for the Genesys PureConnect system, which aligned with organizational strategies for cost reduction and patient safety. He has also consolidated two major on-premises Genesys PureConnect systems to enhance efficiency and reduce operational costs.
Technical Skills and Certifications
Sanjaya Purnomo is proficient in using Wireshark for VoIP troubleshooting and integrating Salesforce CTI with contact center solutions. He has served as the lead engineer for yearly major upgrades of on-premises Genesys PureConnect systems. His past certifications include Interaction Center Certified Engineer (ICCE) and Interaction Center Handler Developer (ICHD).