Stephanie Tolla
About Stephanie Tolla
Stephanie Tolla is a Certified Epic Care Ambulatory Analyst and Trainer at Sutter Health, with over a decade of experience in EPIC systems. She has held various roles in healthcare IT, demonstrating expertise in training, user profile management, and troubleshooting.
Work at Sutter Health
Stephanie Tolla has been employed at Sutter Health since 2014, serving as a Certified EpicCare Ambulatory Analyst/Trainer. In this role, she has accumulated ten years of experience in the San Francisco Bay Area. Her responsibilities include building new user profiles for ambulatory users and providing training on the EPIC system. Additionally, she has worked as an EHR Training Consultant at Sutter Health since 2013, further enhancing her expertise in electronic health record systems.
Previous Experience in Healthcare IT
Prior to her current role, Stephanie Tolla held various positions in healthcare IT. She worked at Memorial Hospital Regional as a Resolute Analyst for three months in 2013. She also served as a Credentialed Epic Willow Trainer at UCSF from 2011 to 2012. Her experience includes a brief tenure at Kaiser Permanente as an EPims Trainer and a role at SSM Health Care as Epic Beaker Go-Live Support. Additionally, she was a Credentialed Epic ClinDoc Trainer at UCSF Medical Center for five months in 2012.
Educational Background
Stephanie Tolla earned her Bachelor of Arts (B.A.) in Anthropology from The University of Georgia, where she studied from 1999 to 2003. This educational background has contributed to her analytical skills and understanding of diverse perspectives, which are beneficial in her current role in healthcare.
Technical Skills and Expertise
Stephanie Tolla possesses significant technical skills related to EPIC systems. She has classroom, build, and go-live experience, indicating a comprehensive understanding of both the technical and instructional aspects of EPIC software. Her expertise extends to managing and troubleshooting RightFax Server issues, specifically addressing failed faxes related to referrals and other orders. This technical proficiency supports her effectiveness in training and supporting healthcare professionals.
Work at Sprint Nextel
Before her career in healthcare IT, Stephanie Tolla worked at Sprint Nextel as a Retail Communications Consultant from 2005 to 2007. This role provided her with experience in communication strategies and customer service, skills that are valuable in her subsequent positions in the healthcare sector.