Beth Bonnevie
About Beth Bonnevie
Beth Bonnevie serves as the Associate Director of Customer Care at Suvoda, a position she has held since 2021. With a background in customer support and project management, she has accumulated over a decade of experience in the industry.
Work at Suvoda
Beth Bonnevie has been serving as the Associate Director of Customer Care at Suvoda since 2021. In this role, she is responsible for overseeing customer support operations and ensuring high-quality service delivery. Prior to her current position, she worked as the Manager of Customer Care at Suvoda from 2015 to 2021. Her experience at Suvoda spans a total of eight years, contributing to the company's commitment to customer satisfaction.
Previous Experience in Customer Support
Before joining Suvoda, Beth Bonnevie held several positions in customer support and project management. She worked at Phase Forward/Clarix LLC as an IRT Support Specialist from 2008 to 2010. Following that, she was employed at Oracle Corporation as a Team Lead in Product Support from 2010 to 2012. Additionally, she served as an Associate Technical Support Engineer at Oracle for one month in 2010. Her diverse background in customer support roles has equipped her with valuable skills in managing client relationships.
Project Management Experience
Beth Bonnevie has experience in project management, having worked at Almac Group as a Project Manager for Study Maintenance from 2012 to 2014. In this role, she was responsible for managing study maintenance projects, ensuring that they met client expectations and adhered to timelines. This experience complements her customer care expertise, allowing her to effectively address client needs.
Education and Expertise
Beth Bonnevie earned her Bachelor of Arts degree in Biological Sciences from the University of Delaware, where she studied from 2004 to 2008. Her educational background provides her with a solid foundation in scientific principles, which can be beneficial in her roles within the healthcare and technology sectors.