Elena Miu
About Elena Miu
Elena Miu is a Customer Support Specialist with extensive experience in the travel industry. She has worked at Paravion and DCS Plus since 2017 and previously served as a travel consultant at Esky Romania from 2013 to 2017.
Current Role at DCS Plus
Elena Miu serves as a Helpdesk Analyst at DCS Plus, a position she has held since 2017. In this role, she is responsible for providing technical support and assistance to users, ensuring that issues are resolved efficiently. Her experience in customer support allows her to effectively communicate with clients and address their needs.
Previous Experience at Paravion
Elena has been working as a Ticketing Agent at Paravion since 2017. In this capacity, she manages ticketing processes and assists customers with travel arrangements. Her role involves coordinating with various travel service providers to ensure a smooth booking experience for clients.
Experience at eSky Romania
Prior to her current roles, Elena worked as a Travel Consultant at eSky Romania from 2013 to 2017. During her four years there, she provided travel advice and support to customers, helping them plan and book their trips. This experience contributed to her expertise in the travel industry.
Education at Academia de Studii Economice din București
Elena studied at Academia de Studii Economice din București from 2004 to 2007. This three-year program provided her with a foundation in economic studies, which supports her roles in customer support and travel consultancy.