Helen Schmidt
About Helen Schmidt
Helen Schmidt is a Customer Care Associate I at Suvoda, where she has worked since 2022. She has a diverse background in customer service, coaching, and education, with previous roles at various organizations including The Urban Interface and the Massachusetts Futsal Association.
Current Role at Suvoda
Helen Schmidt has been employed at Suvoda as a Customer Care Associate I since 2022. In this role, she is responsible for providing support and assistance to customers, ensuring their needs are met effectively. Her experience in customer service contributes to her ability to address inquiries and resolve issues promptly.
Previous Experience in Customer Service
Before joining Suvoda, Helen held various positions that enhanced her customer service skills. She worked as a Shift Manager at Johnny Carino's from 2020 to 2022, where she managed staff and ensured customer satisfaction. Additionally, her role as a Contract Teacher at HARRIS COUNTY PRECINCT ONE STREET OLYMPICS in 2019 involved direct interaction with participants, further developing her communication and organizational skills.
Volunteer Work and Community Engagement
Helen volunteered at The Urban Interface from 2018 to 2019 in the Bryan/College Station, Texas area. This experience allowed her to engage with the community and contribute to various initiatives. Her commitment to service is evident through her involvement in programs aimed at supporting local residents.
Educational Background
Helen Schmidt completed her high school education at Lexington High School from 2011 to 2015. She then pursued a Bachelor of Science degree in Wildlife and Fisheries Sciences at Texas A&M University, graduating in 2019. This academic background provides her with a strong foundation in scientific principles and environmental awareness.
Coaching and Instruction Experience
In 2011, Helen served as an Assistant Coach for the Massachusetts Futsal Association for 11 months, where she contributed to the development of young athletes. Additionally, she worked as a Discovery Instructor at Camp Allen from 2019 to 2020, focusing on educational activities for participants. These roles highlight her ability to teach and mentor others.