Kara Rhodes
About Kara Rhodes
Kara Rhodes serves as the Senior Customer Care, Group Lead at Suvoda, where she has worked since 2021. With a background in customer care and clinical trials, she holds a degree in Mathematics and Economics from Lafayette College.
Work at Suvoda
Kara Rhodes has been with Suvoda since 2019, holding various positions. She started as a Customer Care Specialist I and progressed to Customer Care Specialist II, where she worked for four months before being promoted to Senior Customer Care, Group Lead in 2021. In her current role, she leads a team and focuses on enhancing customer care services. Her experience at Suvoda spans over three years, during which she has contributed significantly to the company's customer support operations.
Education and Expertise
Kara Rhodes studied at Lafayette College from 2015 to 2019, where she earned an A.B. in Mathematics and Economics. This educational background provides her with a strong foundation in analytical skills and economic principles, which she applies in her professional roles. Her expertise encompasses client relations, data analytics, marketing, and management, reflecting her diverse interests and capabilities in various business areas.
Background
Before joining Suvoda, Kara Rhodes gained experience in the pharmaceutical industry through internships at Janssen Inc. She worked as a Clinical Trials Operations Intern in both 2018 and 2019, where she developed insights into clinical operations. Additionally, she served as a Student Life Intern at Lafayette College in 2019 and held a position as an Associate Project Manager at Suvoda for three months in 2019. Her early career also includes experience in retail as a Sales Associate at DSW in 2016.
Professional Experience
Kara Rhodes has a diverse professional background that includes roles in customer care, project management, and clinical operations. At Suvoda, she has transitioned through multiple positions, enhancing her skills in customer service and team leadership. Her internships at Janssen Inc. provided her with valuable experience in clinical trials, while her role at Lafayette College allowed her to engage with student life initiatives. This varied experience contributes to her well-rounded approach in her current position.