Kathleen Stanus
About Kathleen Stanus
Kathleen Stanus is a Customer Care Specialist II currently employed at Suvoda, where she has worked since 2023. She has a diverse background in customer service and sales, with previous roles at Ferguson Enterprises and a marketing research internship at Concannon, Miller & Co. P.C.
Current Role at Suvoda
Kathleen Stanus serves as a Customer Care Specialist II at Suvoda, a position she has held since 2023. In this role, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Her experience in customer care has equipped her with the skills necessary to handle complex customer interactions effectively.
Previous Experience at Suvoda
Prior to her current role, Kathleen worked at Suvoda as a Customer Care Specialist I from 2021 to 2023. During this time, she developed her expertise in customer service and contributed to the company's commitment to client support. Her progression from Specialist I to Specialist II reflects her growing proficiency in the field.
Experience at Ferguson Enterprises
Kathleen Stanus worked at Ferguson Enterprises from 2019 to 2021 as an Inside Sales Representative. In this role, she engaged with clients to understand their needs and provided tailored solutions. She also served as a Sales Trainee at Ferguson from 2018 to 2021, where she gained foundational knowledge in sales processes and customer engagement.
Educational Background
Kathleen studied at Penn State University, where she earned a Bachelor of Science degree in Marketing and Psychology from 2014 to 2018. This educational background has provided her with a solid understanding of consumer behavior and marketing strategies, which she applies in her professional roles.
Early Career and Internships
Kathleen's early career includes a marketing research internship at Concannon, Miller & Co. P.C. in 2017, where she gained practical experience in market analysis. Additionally, she held various roles during her time at Penn State University, including involvement with THON and The National Association of Leadership and Success, which contributed to her leadership and teamwork skills.