Kelli Crawford
About Kelli Crawford
Kelli Crawford is a Customer Care Specialist and Group Lead at Suvoda, where she has worked since 2022. She has a diverse background in customer service, education, and international relations, with previous roles at Kennesaw State University, the Peace Corps, and American Airlines.
Current Role at Suvoda
Kelli Crawford serves as a Customer Care Specialist, Group Lead at Suvoda since 2022. In this role, she is responsible for overseeing customer care operations and leading a team to ensure high-quality service delivery. Her experience at Suvoda includes a previous position as a Customer Care Specialist from 2020 to 2021, providing her with a comprehensive understanding of the company's customer service protocols and client needs.
Previous Experience
Kelli Crawford has a diverse professional background. She worked as a Resident Assistant at Kennesaw State University from 2014 to 2016, where she supported student residents. Following this, she served as a TEFL Instructor for the Peace Corps in the Kyrgyz Republic from 2017 to 2019, focusing on English language education. Additionally, she worked as a Flight Attendant for American Airlines from 2019 to 2020, which enhanced her customer service skills in a fast-paced environment.
Educational Background
Kelli Crawford obtained a Bachelor of Arts in International Relations and Affairs from Kennesaw State University, studying from 2013 to 2016. This academic background provided her with a solid foundation in global issues, communication, and cultural understanding, which she applies in her current role in customer care.
Leadership and Teaching Roles
In addition to her customer service experience, Kelli Crawford held leadership and teaching positions. She was a Captain for the Model European Union at Kennesaw State University from 2015 to 2016, where she developed leadership skills and facilitated discussions on European policies. She also worked as an English Teacher at LaAmistad, Inc. in 2017, contributing to language education in the Greater Atlanta Area.