Dave Burns
About Dave Burns
Dave Burns serves as the Director of Operations at Swan Bitcoin and is the Founder of Accretive Impact. He has extensive experience in operations and customer success, having held various positions at RealWinWin and Optima Technology over the past 15 years.
Work at Swan Bitcoin
Dave Burns serves as the Director of Operations at Swan Bitcoin, a position he has held since 2024. In this role, he oversees operational strategies and processes to enhance the company's efficiency and service delivery. His experience in operations management contributes to the company's objectives in the cryptocurrency sector.
Current Role at Accretive Impact
In addition to his role at Swan Bitcoin, Dave Burns is the Founder of Accretive Impact, a position he has maintained since 2022. His leadership at Accretive Impact focuses on developing innovative solutions and strategies that drive positive outcomes for clients and stakeholders.
Previous Experience at Optima Technology
Before joining Swan Bitcoin, Dave Burns worked at Optima Technology as the Head of Operations & Customer Success for the Americas from 2016 to 2022. During his six years in this role, he managed operational functions and customer success initiatives, significantly impacting the company's performance in the Greater Philadelphia Area.
Background in Project Management at RealWinWin
Dave Burns has extensive experience in project management from his time at RealWinWin, a division of BILL IDENTITY. He held various positions from 2008 to 2016, including Jr. Analyst, Manager of Account Management, Director of Operations, and Technical Project Manager. His diverse roles contributed to the company's operational success and client relationship management.
Education in Industrial Design
Dave Burns studied Industrial Design at the University of the Arts, where he earned a Bachelor of Science degree. His educational background provides a foundation for his expertise in operations and project management, enabling him to approach challenges with a design-oriented mindset.