Jill Tamaru
About Jill Tamaru
Jill Tamaru serves as the Vice President of Customer Experience and Compliance at Swell Energy, a position she has held since 2019. She has extensive experience in customer experience roles, previously working at PetersenDean Roofing and Solar and Wells Fargo Home Mortgage.
Current Role at Swell Energy
Jill Tamaru serves as the Vice President of Customer Experience and Compliance at Swell Energy. She has held this position since 2019, contributing to the company's focus on enhancing customer satisfaction and ensuring compliance with industry standards. Her role involves overseeing customer interactions and implementing strategies to improve the overall customer experience.
Previous Experience at PetersenDean Roofing and Solar
Prior to her current position, Jill Tamaru worked at PetersenDean Roofing and Solar as the Director of Customer Experience from 2014 to 2019. During her five years in this role, she was responsible for managing customer relations and improving service delivery in the roofing and solar sectors, based in Fremont, California.
Educational Background
Jill Tamaru earned a Bachelor of Business Administration (BBA) from William Paterson University of New Jersey, where she studied from 1979 to 1983. She also holds a master's degree in Business Management from the University of California, Santa Cruz. This educational background has provided her with a solid foundation in business principles and management practices.
Career History and Roles
Jill Tamaru has held various positions throughout her career. She worked as a Home Loan Processor at Wells Fargo Home Mortgage from 2011 to 2013 and as an Inside Sales Representative at California Safety & Supply Co from 1984 to 1986. Additionally, she served as the Director of Marketing and Curriculum at Christian Community Schools for 14 years, and as a Project Coordinator at Tri City Roofing for nearly a year. Her diverse experience spans multiple industries, including education, sales, and customer service.