Aizhan Akbiday
About Aizhan Akbiday
Aizhan Akbiday is a Customer Support Engineer at SWIFT, with a strong educational background in Information Technology, Economics, and Political Science. He has previously held a managerial position at Astana Convention Bureau and has studied at various institutions, including Kazakh-Turkish lyceum and Università degli Studi di Milano.
Work at SWIFT
Aizhan Akbiday has been employed at SWIFT as a Customer Support Engineer since 2020. In this role, Akbiday provides technical support and assistance to clients, ensuring effective use of SWIFT's financial messaging services. The position involves troubleshooting issues and collaborating with various teams to enhance customer satisfaction. Akbiday's experience in this capacity contributes to the overall efficiency of SWIFT's operations in Leiden, South Holland, Netherlands.
Education and Expertise
Aizhan Akbiday has a solid educational background in technology and economics. Akbiday completed a high school diploma at Kazakh-Turkish lyceum for gifted students with a perfect score of 5.0/5.0 from 2008 to 2013. Following this, Akbiday earned a Bachelor's degree in Information Technology from Suleyman Demirel University from 2013 to 2017. Additionally, Akbiday pursued further education, obtaining a Master's degree in Economics and Political Science from Università degli Studi di Milano from 2017 to 2019. Akbiday also holds a Bachelor's degree in Informatics from Akademia Finansów i Biznesu Vistula, completed in 2016.
Background
Aizhan Akbiday has a diverse professional background that includes experience in customer support and management. Prior to joining SWIFT, Akbiday worked as a Manager at the Astana Convention Bureau from 2019 to 2020. This role involved overseeing various operational aspects and enhancing the bureau's service offerings in Astana, Kazakhstan. Akbiday's varied experiences contribute to a well-rounded skill set in both technical and managerial domains.
Achievements
Aizhan Akbiday has achieved notable academic success, including a perfect score in high school and multiple degrees in relevant fields. The educational accomplishments span from a high school diploma with a 5.0/5.0 score to Bachelor's degrees in Information Technology and Informatics, and a Master's degree in Economics and Political Science. These achievements reflect a commitment to academic excellence and a strong foundation for a career in customer support and technology.