Anna Kobzeva
About Anna Kobzeva
Anna Kobzeva is a Customer Technical Support Engineer at SWIFT, where she has worked since 2019. She has a strong background in technical support, complemented by her education in Business Administration and Computer Science.
Work at SWIFT
Anna Kobzeva has been employed at SWIFT as a Customer Technical Support Engineer since 2019. In this role, she utilizes her analytical skills and communication abilities to address technical issues and provide support to clients. Her position involves maintaining and troubleshooting network systems, demonstrating her proficiency in technical support within the financial services industry.
Previous Experience
Before joining SWIFT, Anna worked at Babylon Language School as a Content Manager from 2014 to 2015 for eight months. She also served as a Site Administrator at Yaroslav Mudryi National Law University in 2015 for six months. These roles contributed to her development of problem-solving skills and technical knowledge, which she applies in her current position.
Education and Expertise
Anna Kobzeva holds a Master's degree in Business Administration and Management from the National Academy of Public Administration, where she studied from 2017 to 2019. She also earned a Bachelor's degree in Computer Science from Kharkiv National University of Radioelectronics, completing her studies from 2012 to 2016. Her educational background supports her expertise in technical support and management.
Skills and Abilities
Anna combines analytical skills with effective communication, making her adept at problem-solving in technical support roles. She possesses skills in lesson planning, indicating her capability to educate and train others. Her strong background in the financial services industry further enhances her technical support expertise.