Barrie Chan
About Barrie Chan
Barrie Chan is a System & Application Management & Support Specialist at SWIFT, where he has worked since 2014. He previously served as a Global Technical Support Representative at Bloomberg LP and holds a Bachelor of Computer Science from the University of Waterloo.
Work at SWIFT
Barrie Chan has been employed at SWIFT as a System & Application Management & Support Specialist since 2014. In this role, he engages with network services, software systems engineering, and applications development teams to restore service availability and identify problems. His responsibilities include participating in the review of problem situations to identify opportunities for process, procedure, or tool improvements. He is also involved in the initial setup, configuration, and testing of hardware and software platforms as part of daily systems administration activities.
Previous Experience at Bloomberg LP
Before joining SWIFT, Barrie Chan worked at Bloomberg LP as a Global Technical Support Representative. His tenure at Bloomberg lasted for 10 months, from 2013 to 2014, in Hong Kong. In this position, he provided technical support and assistance, contributing to the overall service delivery and customer satisfaction.
Education and Expertise
Barrie Chan studied at the University of Waterloo, where he earned a Bachelor of Computer Science from 2006 to 2010. His education provided him with a strong foundation in computer science principles, which he applies in his current and previous roles. His expertise includes system and application management, technical support, and systems administration.
Technical Skills and Responsibilities
In his current role at SWIFT, Barrie Chan proposes system modifications to reduce user problems across systems, databases, and applications. He actively engages in daily systems administration activities, which include the setup, configuration, and testing of hardware and software platforms. His work involves collaboration with various teams to ensure service availability and efficient problem resolution.