Bikash Mishra
About Bikash Mishra
Bikash Mishra is a Service Manager at SWIFT, where he has worked since 2014 in the Washington D.C. Metro Area. He has over 20 years of experience in the banking and technology sectors, including previous roles at the State Bank of India and various positions at SWIFT.
Work at SWIFT
Bikash Mishra has been employed at SWIFT since 2014, currently holding the position of Service Manager. His role involves overseeing service operations and ensuring customer satisfaction in the Washington D.C. Metro Area. Prior to his current position, he worked at SWIFT in various capacities, including Interface and Application Analyst from 1999 to 2001, and Senior Customer Engineer and Named Contact for large accounts from 2001 to 2014. His extensive experience at SWIFT spans over two decades, contributing to his expertise in service management.
Previous Experience in Banking
Before joining SWIFT, Bikash Mishra worked at the State Bank of India as an Assistant Manager from 1996 to 1998 in Mumbai. This role provided him with foundational experience in banking operations and customer service, which has been beneficial in his subsequent positions in technology and service management.
Education and Expertise
Bikash Mishra holds a Master of Science in Computer Applications from Sri Venkateswara University (SVU). His educational background equips him with a strong understanding of computer applications, which he has applied throughout his career in various technical and managerial roles.
Career Progression
Bikash Mishra's career reflects a steady progression within SWIFT. He began as an Interface and Application Analyst, then advanced to Senior Customer Engineer, and ultimately became Service Manager. This trajectory highlights his growth and adaptability in the technology and service sectors over the years.