Birgit Van Diest
About Birgit Van Diest
Birgit Van Diest serves as the Engineering Lead for Customer Interactions at SWIFT, where she has worked since 2020. She focuses on enhancing DevOps practices and aligning technology goals across various engineering disciplines.
Work at SWIFT
Birgit Van Diest serves as the Engineering Lead for Customer Interactions at SWIFT, a position she has held since 2020. In this role, she focuses on enhancing DevOps practices within the Customer Interactions tribe. She guides the alignment of technology goals across various engineering disciplines, ensuring that technical coherence is maintained across platforms within the tribe. Her work contributes to the overall efficiency and effectiveness of customer interaction technologies at SWIFT.
Education and Expertise
Birgit Van Diest studied at Vrije Universiteit Brussel and Ku Leuven, where she focused on engineering technology and rehabilitation sciences. She earned a Master's degree in Physics, completing her studies from 1988 to 1992. This educational background provides her with a strong foundation in both theoretical and practical aspects of engineering, which she applies in her current role at SWIFT.
Background
Birgit Van Diest has a background in engineering, specifically in the fields of technology and rehabilitation sciences. Her academic journey at prestigious institutions such as Vrije Universiteit Brussel and Ku Leuven has equipped her with the necessary skills to excel in her engineering career. She has been working in the Brussels Metropolitan Area, contributing to the development of customer interaction technologies.
Achievements
Since joining SWIFT in 2020, Birgit Van Diest has made significant contributions to the Customer Interactions tribe. Her focus on enhancing DevOps practices and ensuring technical coherence across platforms has led to improved alignment of technology goals. These efforts support the overall mission of SWIFT in delivering effective customer interaction solutions.