Charles Mahieux
About Charles Mahieux
Charles Mahieux serves as the Head of Sales & Business Development for the Americas, UK, and Ireland at SWIFT, where he has been instrumental in client engagement and partnership strategies. He holds multiple degrees in management and has extensive experience in financial analysis and sales leadership within the financial services sector.
Current Role at SWIFT
Charles Mahieux serves as the Head of Sales & Business Development for the Americas, UK, and Ireland at SWIFT. He has held this position since 2019 and is based in New York, United States. In this role, he directs a team of 30 Account Executives and Customer Success Managers, managing relationships with approximately 3,000 financial institutions and corporate clients. His responsibilities include overseeing a profit and loss statement with a value of $100 million.
Previous Positions at SWIFT
Charles Mahieux has held multiple roles at SWIFT prior to his current position. He was the Head of Sales & Business Development for North America from 2018 to 2019. Before that, he served as Head of Sales Enablement for North America from 2017 to 2018. His earlier roles include Lead Product Specialist for BI & Compliance from 2014 to 2015, Head of Financial Planning Analysis from 2015 to 2016, and Business Analyst from 2007 to 2009. He also worked as a Lead Business Analyst from 2009 to 2014.
Education and Expertise
Charles Mahieux has a strong educational background in management and finance. He studied International Management at Ichec Brussels Management School, earning a Master’s Degree from 2002 to 2006. He completed a Management Program for Finance Executives at Solvay Brussels School in 2011. Additionally, he attended Vlerick Business School from 2006 to 2007, where he achieved a Master’s Degree in General Management. He also studied at Växjö University, participating in an Erasmus program in 2005.
Client Engagement and Strategy Implementation
Charles Mahieux has successfully implemented strategies that significantly improved client engagement. He achieved over 92% participation in client reengagement campaigns through webinars, trainings, and bilateral meetings. He developed a new subscription pricing model that enhanced the adoption and retention of SWIFT solutions. Furthermore, he implemented a partner reinvigoration strategy that informed over 90% of clients about upcoming migrations and future initiatives.
Sales and Partnership Negotiations
In his roles at SWIFT, Charles Mahieux has led sales and partnership negotiations with strategic Payments Service Providers. His experience in sales and business development has been instrumental in strengthening partnerships and creating opportunities for future account growth across various regions, including the UK, North America, and Latin America.