Charlie Cummins
About Charlie Cummins
Charlie Cummins is a Relationship Manager currently working at Swift in New York. He has a diverse background in customer experience and business development, with previous roles at Melio, SquareFoot, and Roar Image Limited.
Work at Swift
Charlie Cummins currently serves as a Relationship Manager at Swift, a position he has held since 2023. Based in New York, New York, he focuses on managing client relationships and enhancing customer satisfaction. His role involves collaborating with various teams to ensure that client needs are met effectively.
Previous Experience at Melio
Prior to his current role, Charlie Cummins worked at Melio in various capacities. He started as a Customer Experience Associate in Payment Operations from 2020 to 2021. He then advanced to Senior Customer Success Associate for a period of five months in 2022, and subsequently served as a Senior Customer Experience Associate in Payment Operations from 2021 to 2022. His experience at Melio contributed to his expertise in customer service and payment operations.
Internships and Early Career
Charlie Cummins gained early experience through internships. He worked as a Marketing and Design Intern at Roar Image Limited for two months in 2016. Additionally, he served as an Operations and Analytics Intern at ALICE - Hospitality Operations Platform for three months in 2017. These roles provided him with foundational skills in marketing, design, and operational analytics.
Education and Expertise
Charlie Cummins holds a Bachelor's Degree in Informatics with a Business Minor from Indiana University Bloomington, which he completed from 2014 to 2018. He also participated in a Summer Program focused on Consumer Behavior at The London School of Economics and Political Science (LSE) in 2016. His educational background equips him with a strong understanding of both technical and business principles.
Background and Early Education
Charlie Cummins completed his secondary education at Radnor Senior High School, where he studied from 2010 to 2014. His early education laid the groundwork for his subsequent academic and professional pursuits.