Chris Knight

Chris Knight

Head Of Call & Problem Management And Field Services Americas @ Swift

About Chris Knight

Chris Knight serves as the Head of Call & Problem Management and Field Services for the Americas at SWIFT, a position he has held since 2016. His prior experience includes five years with the US Navy as a Crypto specialist and two years as a Systems Engineer at SYTEX.

Work at SWIFT

Chris Knight has been with SWIFT since 2016, serving as the Head of Call & Problem Management and Field Services for the Americas. In this role, he oversees the management of customer support and problem resolution processes, ensuring efficient service delivery across the region. His leadership contributes to the operational effectiveness of SWIFT's services, which are critical to the financial industry.

Previous Experience in the US Navy

Before joining SWIFT, Chris Knight served in the US Navy from 1992 to 1997. During his five years of service, he worked in the Crypto division, where he gained experience in secure communications and information technology. This role provided him with a strong foundation in technical problem-solving and operational management.

Experience at SYTEX

Chris Knight worked as a Systems Engineer at SYTEX from 1997 to 1999. In this position, he was responsible for designing and implementing systems solutions. His work at SYTEX further developed his technical skills and understanding of system engineering principles, which he later applied in his roles at SWIFT.

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