Christoph Albers
About Christoph Albers
Christoph Albers is the Head of Product & Market Strategy for Global Payments Innovation at SWIFT, recognized for his strong customer orientation and project management expertise. He has extensive experience in the payments industry, having held senior roles at MasterCard and SWIFT over a career spanning more than two decades.
Current Role at SWIFT
Christoph Albers serves as the Head of Product & Market Strategy for Global Payments Innovation and Marketing at SWIFT. He has held this position since 2017, contributing to the development and execution of strategies that enhance customer engagement and satisfaction. His role involves leading internal teams to exceed customer expectations through a strong focus on customer orientation.
Previous Experience at SWIFT
Before his current role, Christoph Albers worked at SWIFT in various capacities. He was a Senior Product Manager for Information Products in Marketing from 2006 to 2010 and later served as a Senior Market Manager for Corporate Markets from 2010 to 2017. His tenure at SWIFT spanned over a decade, during which he developed a comprehensive understanding of the organization's operations and customer needs.
Experience at MasterCard Europe
Christoph Albers held multiple positions at MasterCard Europe from 2001 to 2006. He began as a Business Analyst in Management Systems and then progressed to Project Manager for Customer Implementation. His final role at MasterCard was as VP of Product Management for Commercial Products. His experience at MasterCard contributed to his expertise in the global payments and cards industry.
Educational Background
Christoph Albers studied at Catholic University Leuven (KUL), where he earned a Master of Business Administration (M.B.A.) in Business Information Management from 1989 to 1995. He also participated in an Erasmus Exchange Program at Glasgow Caledonian University, studying Business Studies from 1992 to 1993. His educational background provides a solid foundation for his career in product management and market strategy.
Industry Engagement and Expertise
Christoph Albers is recognized for his expertise in project management and customer value in communications. He has been a speaker at leading industry events, sharing insights on customer orientation and product solution design. His extensive experience across major industry players has equipped him with a deep understanding of the global payments landscape.