Chun Ho Toh
About Chun Ho Toh
Chun Ho Toh is a Data Management Specialist at SWIFT, known for enhancing team productivity through automation and data analysis. He holds a Double Bachelor's Degree in Applied Finance and Economics from Macquarie University and has held various roles in organizations such as PwC, Ernst & Young, and the Malaysian Students' Council of Australia.
Work at SWIFT
Chun Ho Toh has been employed as a Data Management Specialist at SWIFT since 2020. In this role, he is responsible for conducting comprehensive data analysis on contacts using various tools, including SAP, Salesforce, Microsoft Access, and IDM reports. He also troubleshoots macro-related issues and collaborates with campaign managers to ensure the accuracy of mailing procedures. His contributions include authoring detailed Standard Operating Procedures (SOPs) for automation and macro-related processes, which assist other staff members and evaluate future automation plans.
Education and Expertise
Chun Ho Toh holds a Double Bachelor's Degree in Applied Finance and Economics from Macquarie University, which he completed from 2013 to 2017. Prior to this, he studied at Taylor's University, where he achieved Pre-University Studies in Cambridge A-Levels from 2010 to 2011. His foundational education was completed at SMK La Salle Klang, where he graduated high school from 2005 to 2009. This educational background has equipped him with a strong understanding of finance, economics, and data management.
Professional Background
Chun Ho Toh has a diverse professional background, having worked in various roles across different organizations. He served as a Project Intern for the Innovative Youth Challenge at Enactus in 2014 and held positions at PwC Australia and Ernst & Young as a Vacationer in their Actuarial and Risk Advisory departments, respectively. Additionally, he worked as a Data Administrator at Macquarie University from 2017 to 2018. His early involvement with the Malaysian Students' Council of Australia (MASCA) included roles as National Treasurer and Welfare Officer, contributing to his leadership experience.
Achievements in Automation and Productivity
Chun Ho Toh has significantly increased team productivity by an average of 15% through the automation of reporting validation processes and the streamlining of manual repetitive tasks using Excel VBA. He developed a workflow management system in Confluence to document operational mailing activities, which is currently in live usage and is being enhanced with Jira implementation and automation ideas. His efforts in creating SOPs for automation processes have also contributed to operational efficiency within his team.