Dimitrios Kardaras
About Dimitrios Kardaras
Dimitrios Kardaras is a Customer Support Engineer with extensive experience in technical support roles across various companies. He holds a Bachelor's degree in Computer Science from the University of Piraeus and has worked in both Greece and the Netherlands.
Current Role at Swift
Dimitrios Kardaras currently serves as a Customer Support Engineer at Swift, a position he has held since 2023. He operates in a hybrid work environment based in Leiden, South Holland, Netherlands. In this role, he is responsible for providing technical assistance and support to customers, leveraging his extensive background in technical support and customer service.
Previous Experience at Hyland
Before joining Swift, Dimitrios worked at Hyland as a Cloud Support Analyst 2 for 10 months in Amersfoort, Utrecht, Netherlands. His role involved addressing customer inquiries and resolving technical issues related to cloud services. He also held the position of Technical Support Analyst at Hyland for two years from 2019 to 2021, further enhancing his expertise in customer support.
Technical Support Background
Dimitrios has a diverse background in technical support roles. He worked as a Technical Support Engineer at Experlogix for 11 months from 2022 to 2023 in Veenendaal, Utrecht, Netherlands. Additionally, he has experience as a Customer Technical Support representative at Teleperformance Greece from 2007 to 2009, where he developed foundational skills in customer service and technical troubleshooting.
Educational Qualifications
Dimitrios earned a Bachelor's degree in Computer Science from the University of Piraeus, completing his studies from 2001 to 2007. This educational background provided him with a solid foundation in computer science principles, which he has applied throughout his career in various technical support roles.
Experience in Education and IT
Dimitrios has also worked as an IT teacher at the Ministry of Education, Lifelong Learning and Religious Affairs in Athens, Greece, from 2009 to 2018. This role involved educating students in information technology, demonstrating his ability to convey technical knowledge effectively. He has also held positions in sales and beta testing, further broadening his professional experience.