Evan Johnson
About Evan Johnson
Evan Johnson is a Customer Engineer at SWIFT, where he has worked since 2021. He has previous experience in network support and management roles at Verizon and Windstream.
Work at SWIFT
Evan Johnson has been employed at SWIFT as a Customer Engineer since 2021. In this role, he is responsible for providing technical support and solutions to clients, ensuring optimal performance of SWIFT's services. His experience in customer engineering allows him to effectively address client needs and enhance user satisfaction.
Previous Experience at Verizon
Before joining SWIFT, Evan worked at Verizon as a Network Support Process Analyst from 2018 to 2021. In this position, he focused on analyzing network support processes and improving operational efficiency. His tenure at Verizon contributed to his understanding of network systems and customer support.
Experience at Windstream Enterprise
Evan served as a Data Team Lead and Network Analyst at Windstream Enterprise from 2016 to 2017. His responsibilities included overseeing data management and network analysis, which provided him with valuable insights into network operations and team leadership. This role was based in the Richmond, Virginia Area.
Role at Windstream Communications
Evan also held the position of Transport Manager at Windstream Communications from 2017 to 2018. In this role, he managed the Enterprise Repair Center, focusing on transport network issues and ensuring timely resolution of service disruptions. This experience further developed his skills in network management and customer service.