Farah Ramzan
About Farah Ramzan
Farah Ramzan is a Customer Support Engineer with a background in web design and ICT management. She has held various administrative roles and has gained experience in customer support and IT training since 2022.
Work at SWIFT
Farah Ramzan is currently employed at SWIFT as a Customer Support Engineer. She has been in this role since 2022, contributing to the company's customer service operations in Zoeterwoude, Zuid-Holland, Nederland. Her responsibilities likely include assisting customers with inquiries, troubleshooting issues, and providing technical support.
Education and Expertise
Farah Ramzan has a diverse educational background. She studied Webdesign at LOI Hogeschool, achieving an HBO qualification from 2017 to 2018. Prior to that, she attended Zadkine, where she completed studies in ICT- en mediabeheer, earning a Niveau 4 qualification from 2014 to 2015. Additionally, she studied secretaresse at Zadkine, obtaining a Niveau 3 qualification from 2011 to 2014. Farah also pursued further education in Directiesecretaresse / Managementassistent at Zadkine, achieving Niveau 4 from 2015 to 2016.
Background
Farah Ramzan has a varied work history that includes roles in customer support and administration. Before joining SWIFT, she worked as a Directiesecretaresse at Grafisch Lyceum Rotterdam from 2017 to 2022. She also held positions at Elcotel Retail Services as an Inventarisatie medewerker from 2014 to 2019, and as an Administrative assistant at Koppert Biological Systems for four months in 2017. Additionally, she worked as a Magazijnmedewerker at Intertoys in 2016.
Career Development
In addition to her current role at SWIFT, Farah Ramzan is also an IT trainee at QISS IT, where she has been working since 2022. This position allows her to further develop her skills in the IT field while continuing her work in customer support. Her career trajectory reflects a commitment to both administrative and technical roles.