Hendrik Galle
About Hendrik Galle
Hendrik Galle is a Product Support Manager with extensive experience in technical support roles, particularly at Orange in various capacities from 1999 to 2008. He studied Economics at the University of Liège and has also worked as a Field Engineer at Traficon.
Work at Swift
Hendrik Galle currently holds the position of Product Support Manager at Swift. In this role, he is responsible for overseeing product support operations, ensuring that customer inquiries and technical issues are addressed efficiently. His experience in product support allows him to contribute effectively to the company's objectives.
Previous Experience at Orange
Hendrik Galle worked at Orange in various roles from 1999 to 2008. He began as a Front Office Agent for nine months, where he handled customer interactions. He then served as an Incident Coordinator in the Technical Back Office for five years, managing technical incidents and ensuring timely resolutions. After that, he worked as an Incident Management professional at Ioco for two years, further enhancing his expertise in incident management.
Field Engineer Role at Traficon
In 1997, Hendrik Galle worked as a Field Engineer at Traficon, a Flir Company, for four months. In this capacity, he was involved in technical support and field operations, gaining valuable hands-on experience in engineering and customer service.
Education in Economics
Hendrik Galle studied Economics at the University of Liège for one year, from 1995 to 1996. This educational background provided him with foundational knowledge in economic principles, which may inform his approach to product support and management.