Jagraj Singh
About Jagraj Singh
Jagraj Singh is a Manager of Technical Services and Support at Swift, with extensive experience in managing SAP and non-SAP applications globally. He has held various technical roles across multiple companies, including HCL Axon, T-Systems, and Carefusion, and possesses advanced qualifications in ITIL, SAP Netweaver, and Oracle Database.
Work at Swift
Jagraj Singh has been serving as the Manager of Technical Services and Support at Swift since 2016. In this role, he is responsible for overseeing technical support operations and ensuring the efficient management of services. His tenure at Swift has lasted for eight years, during which he has contributed to the enhancement of technical service delivery in La Hulpe, Wallonia, Belgium.
Previous Experience in IT
Before joining Swift, Jagraj Singh held several positions in the IT sector. He worked at HCL Axon as a Senior SAP Basis Consultant from 2006 to 2009 in Egham, Surrey, United Kingdom. Following that, he spent five years at T-Systems as a Senior Customer Responsible - SAP Basis in Frankfurt Am Main, Hesse, Germany, from 2009 to 2014. He also served as Team Lead for ERP Managed Systems at Carefusion from 2014 to 2016 in San Diego, California, United States, and worked as a Technical Consultant at HP from 2004 to 2006 in Palo Alto, California, United States.
Education and Expertise
Jagraj Singh holds a Bachelor's degree in Business Information Systems from The School of Psychology at the University of East London. He also earned a Master's degree in Computer Studies from universities in the UK and a Master's degree in Marketing from Coventry University. His expertise includes managing both SAP and non-SAP applications on a global scale, with a strong background in ITIL, SAP Netweaver, and Oracle Database. He is a certified SAP Consultant with a specialization in enterprise applications.
Technical Support Experience
Jagraj Singh began his career in technical support at Coventry University, where he worked from 2001 to 2004. This role provided him with foundational experience in IT support and customer service. His subsequent positions in various organizations have further developed his skills in technical services and support, leading to his current managerial role at Swift.