Jithendra Manne
About Jithendra Manne
Jithendra Manne serves as the Head of Americas Service Management at SWIFT, a position he has held since 2019. He has over a decade of experience at SWIFT and holds a Master's degree in Computer Applications from Osmania University.
Work at SWIFT
Jithendra Manne has been serving as the Head of Americas Service Management at SWIFT since 2019. In this role, he oversees service management operations across the Americas, ensuring efficient service delivery and customer satisfaction. Prior to this position, he worked as a Senior Customer Engineer at SWIFT from 2002 to 2012, where he gained extensive experience in customer support and technical solutions.
Education and Expertise
Jithendra Manne holds a Master of Computer Applications (MCA) degree from Osmania University, which he completed from 1995 to 1998. His educational background in computer applications provides him with a solid foundation in technology and software development, contributing to his expertise in service management and customer engineering.
Background
Jithendra Manne has over 15 years of experience in the technology and service management sectors. His career at SWIFT spans more than a decade, allowing him to develop a deep understanding of the company's operations and customer needs. His long tenure at SWIFT reflects his commitment to the organization and its mission.
Career Progression
Jithendra Manne's career at SWIFT began as a Senior Customer Engineer, where he worked for ten years before advancing to his current role as Head of Americas Service Management. His progression within the company illustrates his capability and dedication to enhancing service delivery and customer engagement.