Keith Martin
About Keith Martin
Keith Martin serves as the Manager of Customer Support at SWIFT since 2020 and has extensive experience as an Independent IT Contractor. His educational background includes degrees in Cyber Security and International Relations, along with previous roles in voice provisioning and engineering.
Work at SWIFT
Keith Martin has been serving as the Manager of Customer Support at SWIFT since 2020. His role is based in McLean, Virginia, where he has contributed to the company's customer service operations for four years. In this position, he oversees support functions, ensuring that clients receive effective assistance and solutions to their inquiries.
Independent IT Contractor Experience
Since 2019, Keith Martin has been working as an Independent IT Contractor in Arlington, Virginia. In this self-employed capacity, he provides various IT services, leveraging his extensive background in technology and customer support to meet the needs of his clients. His experience allows him to address diverse IT challenges effectively.
Previous Role at Vonage Business
Before joining SWIFT, Keith Martin held the position of Manager, Voice Provisioning at Vonage Business from 2015 to 2019. During his four years in this role, he was responsible for managing the provisioning of voice services, ensuring that clients received timely and efficient service.
Educational Background
Keith Martin has a diverse educational background. He earned a Master of Science (MS) in International Relations and National Security Studies from Troy University in 2010. Additionally, he obtained a Graduate Certificate in Russian, Central European, East European, and Eurasian Studies from the European University at St. Petersburg in 2011. He also holds a Bachelor of Science (BS) in Cyber Security from Norwich University, completed in 2018, and a Bachelor of Arts (B.A.) in Anthropology from Florida State University, which he achieved in 2004.