Kostiantyn Onopriienko
About Kostiantyn Onopriienko
Kostiantyn Onopriienko is a Senior Customer Support Engineer at SWIFT, where he has worked since 2022. He has over a decade of experience in technical support roles across various companies, including IntellectEU and Genesys.
Work at SWIFT
Kostiantyn Onopriienko has been employed at SWIFT as a Senior Customer Support Engineer since 2022. In this role, he is responsible for providing high-level customer support and technical assistance. His experience in the financial technology sector allows him to address complex customer inquiries effectively. His tenure at SWIFT spans two years, during which he has contributed to enhancing customer satisfaction and operational efficiency.
Previous Experience in Technical Support
Before joining SWIFT, Kostiantyn Onopriienko worked at IntellectEU as a Technical Support Engineer from 2017 to 2022. His role involved troubleshooting and resolving technical issues related to S.W.I.F.T. services. Prior to that, he served as a Support Specialist at Wincor Nixdorf from 2012 to 2014. His extensive background in technical support includes positions at Genesys and Miratech, where he worked as a HelpDesk Specialist from 2007 to 2012.
Education and Expertise
Kostiantyn Onopriienko studied at NTUU 'KPI', where he focused on Electronic Systems and earned a Specialist degree from 1999 to 2005. His educational background provides him with a solid foundation in technical principles and systems, which he applies in his professional roles. This academic experience complements his extensive work history in customer support and technical assistance.
Career Timeline
Kostiantyn Onopriienko's career spans several roles in technical support and customer service. He began his career at Genesys and Miratech as a HelpDesk Specialist from 2007 to 2012. He then transitioned to a Senior Technical Support Engineer position at InvisibleCRM from 2014 to 2017. His progression in the field continued at IntellectEU and ultimately led him to his current role at SWIFT, showcasing his growth and adaptability in the industry.