Kurt Ryelandt
About Kurt Ryelandt
Kurt Ryelandt serves as the Director of Customer Service at Swift in La Hulpe, Belgium, a position he has held since 2019. With a career at Swift spanning over two decades, he has held various roles including Head of Consulting and Training Services and Manager of Traffic Analysis and Reporting.
Work at Swift
Kurt Ryelandt has held multiple positions at Swift since 1994. He is currently the Director of Customer Service, a role he has occupied since 2019. Prior to this, he served as Head of Global Services from 2016. His earlier roles at Swift include Manager of Technical Sales Services, Head of Consulting and Training Services for EMEA, Manager of Traffic Analysis and Reporting, and Customer Support Analyst. His extensive experience at Swift spans over two decades, showcasing his commitment to the company and its clients.
Education and Expertise
Kurt Ryelandt earned a Master's degree from Ku Leuven, where he studied at the Faculty of Engineering Technology and the Faculty of Movement and Rehabilitation Sciences from 1986 to 1991. Additionally, he attended the Solvay Brussels School in 2007. His educational background provides a strong foundation for his roles in customer service and technical sales within the financial services sector.
Background
Before joining Swift, Kurt Ryelandt worked at 3M Health Care as a Functional Analyst from 1991 to 1994 in Minnesota, United States. His career at Swift began in 1994, and he has since progressed through various roles, reflecting his growth and development in the field of customer service and technical support.
Career Progression
Kurt Ryelandt's career at Swift demonstrates significant progression through various leadership roles. He began as a Customer Support Analyst and advanced to positions such as Team Leader, Manager of Top Accounts, and Manager of Traffic Analysis and Reporting. His experience in consulting and training services for EMEA further highlights his expertise in customer relations and service management.