Laure Thomas

Laure Thomas

Customer Support Services Readiness Programme Management @ Swift

About Laure Thomas

Laure Thomas is a professional in Customer Support Services Readiness and Programme Management at Swift, where she has worked since 2014. She has a background in various roles at Swift and experience in the European Parliament.

Work at Swift

Laure Thomas has held multiple positions at Swift, a global financial messaging services provider. She began her tenure as a Commercial Operations Services Specialist from 1998 to 2007, where she worked for nine years in La Hulpe, Belgium. Following this role, she served as a Campaign Manager from 2007 to 2010 for three years. After a brief stint as a Commercial Assistant in 1998, she returned to Swift as a Bc Coordinator from 2011 to 2014, also for three years. Currently, she is employed as Customer Support Services Readiness - Programme Management, a position she has held since 2014.

Education and Expertise

Laure Thomas studied at Université Des Lettres Et Sciences Humaines De Metz, France, where she achieved a Master's degree from 1992 to 1997. Prior to this, she attended Collège & Lycée Frédéric Chopin in Nancy, France. Her educational background has equipped her with skills relevant to her roles in customer support and program management within the financial services sector.

Background

Laure Thomas has a diverse professional background that includes experience in customer support and program management. Before her extensive career at Swift, she worked as a Press Department Assistant at the European Parliament for five months in 1997. This role provided her with insights into communication and operations within a significant political institution.

Career Progression

Laure Thomas's career at Swift illustrates a clear progression through various roles. Starting as a Commercial Operations Services Specialist, she gained foundational experience in operations. Her subsequent roles, including Campaign Manager and Bc Coordinator, allowed her to develop expertise in managing campaigns and coordinating business communications. Currently, as Customer Support Services Readiness - Programme Management, she oversees readiness initiatives, demonstrating her growth and adaptability within the organization.

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